Want to Book a Session?
Read this entire page first!
Everything you need to know is on this page.
Effective January 1, 2017, our booking switched to Online.
This convenient system will allow you to easily pick your own appointment
without having to repeatedly contact the business.
Understand that we do not do bookings over the phone.
If you don't wish to book & pay online, you may come into the shop
on one of our retail days, and have up it set up for you.
Under The Elder Tree is a HIPAA compliant facility.
Please make certain when you set up your profile that all personal & contact information is associated with the account holder so all of our records are kept straight & federally compliant. Thanks!
To Schedule:
After you set up your appointment through the above button,
your confirmation email will redirect you back here to do step 2:
After you set up your appointment through the above button,
your confirmation email will redirect you back here to do step 2:
2. Click the blue words...
2. Click the blue words...
To save time, please :
1. print off,
2. fill out,
3. bring your Intake form to your first
Therapy Appointment.
(If you don't have a printer, we have forms at the shop too- this is just a great way to save time and streamline your experience at Under The Elder Tree.)
This is a HIPAA compliant facility.
Please make sure ALL your information is correct and legible !
Do not book your friends with your contact information.
Want to give a gift ?
Want to give a gift ?
PURCHASE ONLINE GIFT CERTIFICATES:
(Online certificates are good towards Bodywork & Classes ONLY. They cannot be redeemed in the shop.
To purchase the certificates that can be used towards both goods and services, you must purchase it in the shop
at Under The Elder Tree)
Want to Redeem a Gift Certificate?
GIFT CERTIFICATE SCHEDULING:
(This is for if you have a Certificate purchased in the shop- NOT an online, emailed gift certificate. There is no redemption code for a hand held gift certificate.
Follow ONLY these directions: )
1. Set up your profile on the scheduling site. Make sure you save it before step 2.
2. Text: 304-909-3050 with
"gift certificate & your name" (you do not need to mention what service you want)
to have your profile unlocked so you can bypass pre-payment.
(be patient -it's a human who does the unlocking)
3. Schedule Yourself
4. Print your client intake form, fill and bring with you. (in the link above- and also in the appointment confirmation email)
Need to Re-Schedule an Appointment?
Follow the confirmation email link that you received when you initially booked your appointment.
It will link you directly back to the scheduled date, where, if you are switching outside of the 48 hour cancellation window, you will be allowed to move your appoinment.
Notices and Policies
* Please do NOT arrive early. The shops configuration requires that the door be locked during sessions scheduled during non-retail times to ensure the client's privacy and comfort. If you arrive early, you'll likely be stuck waiting on the sidewalk. (If you do arrive early, enjoy all the wonderful other little shops in the neighborhood)
Plus therapy is hard work! We need a few minutes between clients to give our bodies a break and be mentally ready to give you our undivided attention. Plan on being right on time.
* If you cannot make your appointment, PLEASE have the courtesy to cancel or reschedule at least 48 hours in advance. Life happens- We are very understanding of this. Please allow another on the waiting list to take your spot so they can get some much needed therapy. If you do not give 48 HOURS NOTICE, your therapy cost will NOT be refunded.
* If you are a NO-SHOW, your payment is non-refundable.
* Can't find an appointment during the time you are wanting? That means all the available therapy times have already been booked by other clients. ONLY available times will be shown on the schedule system.
* Just relax and enjoy. Every therapy can be enjoyable as long as you communicate your comfort level with your therapist!