Under The Elder Tree
CLIENT DASHBOARD
CLIENT DASHBOARD
Everything you need to know is right here
How to Book
A Service
How to Book
A Service
We have 3 ways for you to book.
All bookings require prepayment.
ONLINE:
This is the fastest and easiest way. Click on the the Services page button below to make your selection.
PHONE: 304-909-3050
Clients in the store take priority, so be prepared to leave a message and wait for a return call at our convenience.
If you leave a text contact, the response will be even quicker.
WALK IN:
During Retail hours
Wednesday 11:30-5,
Thursday 11:30-7 & .
Saturday 11-4
Now What?
Now What?
Very important things to know
once you've got yourself
scheduled.
Notices and Policies
* Print, Fill & bring your
intake form to your appointment.
Click button below for link
to the form.
* DO NOT arrive early.
Outside of Retail hours the business doors will be locked to keep our therapist & clients safe.
We will unlock the door at your precise appointment time.
Plus therapy is hard work! We need a few minutes between clients to give our bodies a break and be mentally ready to give you our undivided attention. Plan on being directly on time!
* If you cannot make your appointment, PLEASE have the courtesy to cancel or reschedule at least 48 hours in advance.
Life happens- We are very understanding of this. Please allow another on the waiting list to take your spot so they can get some much needed therapy.
* Without 48 HOURS NOTICE, your payment WILL NOT be refunded.
* If you are a NO-SHOW, your payment is non-refundable.
Using A Gift Certificate
Using A Gift Certificate
How to redeem a hand held
gift certificate towards
a therapy or class.
1. Follow Link below to create your profile on our schedule system.
2. Click "Sign In" to create
your profile. Make sure to
save it!
3. Text: 304-909-3050 with
"gift certificate & your name"
to have your profile unlocked so you can bypass pre-payment.
(be patient -it's a real human who does the unlocking!)
4. Schedule yourself AFTER you have confirmation that your profile has been unlocked.
Purchase a Gift Certificate
Purchase a Gift Certificate
We have 2 purchase options available:
* Hand Held
Gift Certificate *
This one must be purchased
in person.
It can be in any denomination you wish, & can be used towards either bodywork or purchases in the
retail shop.
Has no expiration.
* Online Gift Certificate *
This one is purchased through our online system,
so it's great for those buying a gift from a
long distance from us.
It 's immediately emailed to the recipient.
Has preset increments of $$ options & can only be used on the bodywork booking system.
Has no expiration.
All Gift Certificate
Sales are Final.
Under The Elder Tree is a HIPAA compliant facility.
Please make certain when you set up your profile that all personal & contact information is associated with the account holder so all of our records
are kept straight & federally compliant.
Do not book your friends or family with your contact information.
Thanks!